Brevio wants to give banks the opportunity to determine the content of their audit requests. The first step on the way, is that you can now decide whether or not you want the customer to provide an account number in the request.
The functionality is located under "Settings" in My Page:
NB! Keep in mind that changes made here will affect all new requests sent to the bank via Brevio. It may be a good idea to validate the change with the process owner internally, before making any changes. In this way, you are sure that the content of requests that are received, are in accordance with internal guidelines.
The bank we now have three choices when it comes to account number in the request. We explain the different alternatives below:
Account number included (default): The alternative require that the customer provides at least one account number per request, for charging of bank's fee. This is the default (as it is today), but we know that most customers want to spend the least amount of time on this process. We therefore recommend going for option 2 or 3.
Generic text (recommended): By choosing this option, your bank client does not need to provide any additional information in the request before signing. Brevio will include a generic text in the request "The bank's fees shall be charged to the company's fee / operating account."
Without reference to a fee account: If you do not need any reference to the account number in the request, you can choose this option. For the customer this will be experienced as option 2, but the generic text is removed from the request.
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