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Return signature request to sender

Used in case of errors or deviations in the signature request.

Written by Christian Elboth

If the signing party discover errors or discrepancies in the document received for signing - you can return it to the sender with a comment.

You do this in the following way:

1. Click on the meny button at the relevant signing request

2. Click "Return to sender"

Alternatively via the document page:

  1. Open the sign request

  2. At the top right, you will find the meny button - select "Return to sender".

3. Enter the reason for sending the document back unsigned, in the field that appears, and send:

The sign request will now disappear from your dashboard, and the sender receives a notification that you have sent it back (with your comment).

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